Privacy Policy
How Red Lerille’s Health & Racquet Club collects, uses and protects your details when you use this website and the member portal.
Your details stay with the club
- We collect what we need to run your membership, take your bookings and answer your messages.
- Card numbers go straight to the card company. They never reach the club’s website.
- We don’t sell your details.
- You can see and update your details in the member portal at any time.
Questions about your details?
Call the front desk at (337) 984-7738, or write to us at 301 Doucet Road, Lafayette, LA 70503.
The details we keep, and where they come from
When you call or email the club: whatever you tell us, such as your name, your phone number or email address, and your question. The website has no message form.
When you use the member portal: your name, member number, address, phone and email, from the club’s membership records. Also your bookings, sign-ups, league scores and payments, and a record of when you sign in.
When you pay by card: the card company handles the card number. We keep only a reference to the card, so you can use it again, and the last few digits, so you can tell your cards apart.
When you visit the website: basic technical details, such as your browser and the pages you visit, to keep the site working and secure.
Only to look after you
- To run your membership and your monthly bill.
- To take your bookings and sign-ups, and pass them to the right staff member.
- To text or email you about your bookings, for example when a Pilates price changes.
- To answer your messages.
- To keep your account and the website secure.
- When the law requires it.
Only the people who help us run the club
- The card company that processes your payments.
- The companies that host this website and send our emails and texts, and only so they can do that job.
- Anyone the law requires us to share it with.
You are in charge of your details
- See and update your details in My details, in the member portal.
- Ask us for a copy of what we hold about you, or to correct it.
- Leave any email list, such as the pickleball list, at any time.
Two more things
Parents sign their children up for lessons and camps from their own account. Children’s details come from the family membership.
The member portal uses a cookie to keep you signed in.
Text Message Terms
If you give us your mobile number to get sign-in codes or club notices by text, we use it only to send you those messages. We do not sell or share your mobile number or your agreement to receive texts with anyone for their marketing. Text message opt-in information is never shared with third parties.
- What you get: sign-in codes when you choose text as your second step, and, if you ask for them, notices about your classes.
- How often: it depends on how often you sign in or change classes. Usually a few a month.
- Cost: message and data rates may apply.
- Stop: reply STOP at any time. Reply HELP for help.
- Help: call the front desk at (337) 984-7738.
- Carriers are not liable for delayed or undelivered messages.
Last updated: October 29, 2026